Yet another, who ever desires to dig into piles of warranties? We don’t, so we like that Samanage delivers guarantee details quickly when we'd like it.
The catalog types defining People expert services are dynamic and will be configured to suit certain use instances, with small to no coding required.
This award is provided only to best B2B products and solutions and demonstrates The reality that Samanage provides the very best possible degree of support. It highlights The seller’s considerable expertise in the sector they’re offering to and also the requires in their prospects.
With Samanga, you’re not simply hiring One more IT company, you’re partnering with very experienced specialists who'll exceed your expectations.
The agent’s name is mechanically filled in, even though he or she assigns the title, limited description, and recipient. The agent may pick out the class or subcategory, the last being unique to Samanage so far as We all know.
Through the years, Now we have create strategic partnerships with Intercontinental sector-main companies and distributors during the ICT, Vitality & Health and fitness Room to provide progressive customised options to our purchasers.
“Throughout the Samanage Community, telephone phone calls, Reside chat and social media marketing, Samanage staff members are pretty much only a click on absent to answer concerns and acknowledge comments.”
An intuitive aspect that we famous is the fact as opposed to clicking a ‘Take care of’ button to close a ticket–the typical in ticketing apps–you change the ticket position to ‘Resolve’. Extra cumbersome, we know, but it surely’s a precaution to ensure the ticket has long been double checked.
Will probably be a fascinating comparison, I will be evaluating it in opposition to the cloud offerings from Ivanti and Cherwell quite quickly.
Recognize the connection concerning infrastructure and your enterprise-significant programs and units.
Its ability to streamline help workflows, enrich visibility throughout IT functions, and supply fantastic customer help have attained the computer software among our major awards.
“Brokers can easily keep track of tickets and communications about incidents,” he check here mentioned. Junior directors are sometimes in the forefront to acquire direct problems from people, so we believed this remark is saying quite a bit concerning the software package.
This award is offered by our crew of industry experts to items that we predict clearly show Particularly high quality in terms of fulfilling The present desires from the B2B and SaaS marketplaces and assistance businesses with sound and efficient remedies. As a totally ITIL-compliant services desk and asset management application, Samanage presents a complete array of IT built-in alternatives, both for large enterprises and tiny, medium organizations.
This award is given to program alternatives with a comprehensive totally free trial give. We actually appreciated The reality that Samanage cost-free trial allows probable customers to fully evaluate the solution’s key capabilities and gives buyers the entirely featured prepare and sufficient time to evaluate the application primarily based on their own wants or situation.